PROGRAMME MANAGEMENT

At Invicta, we know that it takes more than a simple plan to transform your business. Many companies make the mistake of treating digital transformation as a project and not a programme. As a result of the lack of proper programme management framework in place, there is no change whatsoever or worse, a complete programme flop. First of all, what is programme management? Programme management is simply the orchestrated management of projects and change management activities to achieve lasting change. In most kinds of business transformation, there are often a few projects that are required to be fulfilled in order for a change to take place. Yet, these projects should not be handled on their own because each project tend to be dependent on other projects within the same programme. Say implementing a new ERP solution; most companies would go through the process of assessing their needs, getting the vendor, deciding on the solution and then start implementing the solution. Solution implemented, the expectation is that the business is suddenly effective and efficient. It should be a miracle cure, the company should be able to compete in their industry with technology at their advantage. Alas, that is not the case for most businesses. Most businesses would implement a technology solution without a real plan to roll it out, nor would they change or even consider assessing their processes to see whether it is compatible with the solution and what needs to change. In no time at all, new solution becomes underutilized, people revert back to how they have always done things and the new multi-million dollar solution becomes yet another dust collector. Which brings us to programme management. At Invicta, we know that you have your business’ interests at heart and you want any transformation made to be beneficial and adopted.

How can we help

Project Coordination

 

At the start of every programme, you need to identify the different projects that is required for the programme to succeed. Depending on the programme, you might need to line up your projects in tranches so that you can achieve them as their dependencies require.As with any kinds of project coordination, you will need to identify not just the project to achieve but also the objective of that project. Does it serve a real purpose and what does it mean for the programme if it is completed. Part of project coordination also requires that projects are constantly being defined and redefined as needed, whether a project needs to be accelerated or slowed down or perhaps even terminated. Interdependencies between projects and business-as-usual will need to be evaluated and managed carefully. As part of your transformation programme, Invicta will be your point contact for the entire project management process.

Transformation & Change management

 

Change management is the discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes. It is complementary to programme management and often, businesses fail to take into mind that people are the source of any change in an organisation and do not set a strategy in managing change in people, not just systems. Every business transformation is unique, but the one thing that is constant is that valid business objectives should be met to ensure real benefits and not just a transformation because of the need to tick a box. Change management provides a structured approach for supporting the individuals in your organization to move from their own current states to their own future states during a transformation. At Invicta, we can help you tailor your change management strategies to fit the culture of your organisation, making sure that the change aligns with the identity of your company and ensuring that your team is equipped with the training, leadership and resources for a positive impact.

Stakeholder Management & Communications

 

Businesses are made of people and people work better as a team when clear objectives are communicated to them and they have a shared goal to work towards together. Often, businesses implement new initiatives, systems or processes expecting these things to radically change the business and expecting a massive ROI and what happens? Absolutely nothing. Very little uptakes and very little adoption by the team. At best, they ignore it and at worst, they abhor the new system/process and an air of mistrust develops around this new implementation. At Invicta, we believe that communicating any changes to your employees is extremely important. It is important all the time but none more so than at a time of a business transformation. Relationships and communications must be cultivated and nurtured across all stakeholders. Not just management and certainly not just specific users. One main thing to bear in mind is that although the continuous championing and adoption of new processes is up to the leadership team; the true marker of success is dependent on the team’s rate of adoption plus the benefits that it brings to the business.

Benefits Management

 

When your business embarks on a transformation project, do you and your stakeholders know what are the benefits of this transformation? Many projects are measured on the tangible items such as the tasks, the milestones and the resources deployed but many fail to measure the benefits of the programme itself. A vital component of any programme is the actual benefits. This is different from the objectives or goals. Measuring benefits mean measuring what the improvements are what they all mean. As part of our programme management process, we will help you define, quantify the benefits that your programme and each project will provide plus a continuous measuring and monitoring of the benefits during the course of the programme.